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Service Alerts

Emergency or unplanned outages

No emergencies have been reported. Please report any ACCC service outages to Network Operations Center - 312-413-8080.

Planned downtime

Posted Feb 9, 2012 3:39 PM

On Saturday February 11, 2012 from 5:30AM until NOON ACCC-Telecommunications will perform an upgrade on the Octel Voice Mail System (ext. 3-9500). All Automated Attendants and voice mail boxes will be down during this period.

If your automated attendant requires coverage during this time please forward your phones to another number.

Procedure to forward your call:

  • Pick up handset dial 107 (cancelling any previous forwarding) wait for the stutter tone then hang up.

  • Pick up handset and dial 106 to forward to another number (ex. on campus 106 + 5 digit campus number), (ex. off campus 106 +9 +1 +area code + 7 digit number).

This outage does not affect any Cisco VoIP phones.

ACCC-Telecommunications apologizes for any inconvenience this outage may cause.

If you experience any problems please contact Pat Jacobs (pjacobs@uic.edu) ext. 6-1016.



ACCC-Telecommunications

Posted Feb 2, 2012 12:41 PM
ACCC Echo360 Server Maintenance
  • Expected downtime: 8PM on 2/10/2012 to 6AM 2/13/2012
  • Services affected: UICast and Echo360 Lecture Capture viewing
  • Actions: Repair corrupt files/drives on server due to power outage

News and announcements

News and classroom announcements

Posted Jan 11, 2012 12:22 PM
A change to Exchange we made on December 16 has been backed out of. This change affects these users:

Outlook Web App (OWA)
Exchange Active Sync (Affects iPhones, iPads, and Android-based mobile devices; Blackberries not be affected.)

OWA now has the old look once again.

Exchange 2007 users are not affected by this change.

To receive notifications of service outages and planned downtime by email, enter your email address and name below.



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