Installing and Using SecureW2 for Windows

For connecting to UIC-Wireless, the UIC public wireless network, and to the ACCC's authenticated wired connections, the ACCC supports SecureW2 for Windows 2000, Windows XP, and Windows Vista, and also for Windows Mobile smartphones and PDAs. After you install Secure W2, you don't run it as software in itself. Instead, it integrates into the Windows network configuration utility. The instructions in this page are for Windows XP and Vista. Windows 2000 depends on the software that comes with the wireless card you are using.

There is only one SecureW2 installation. Install it once, and you can use it for both UIC wired and wireless network authentication, though there is a few additional setup steps after installation for each type of connections.

If you have any issues with installing or configuring SecureW2, please visit the ACCCeSS Helpdesk.

• Why You Want to Use SecureW2 and More Information
• Download SecureW2
• Install UIC SecureW2
• After the Reboot: UIC-Wireless
• Connect or Disconnect from UIC-Wireless
• After the Reboot: ACCC Authenticated Wired Connection
• Adding a New Connection Using SecureW2
• Troubleshooting
• -- Windows XP Install Problem: ttls_manager failed to initialize
• -- Rare Windows XP Install Problem: After you install SecureW2, you can't log back in.

• SecureW2 does not take over your machine's wireless connections, when you install SecureW2, you add it as a connection option, and you create an additional connection that uses it.
  
  
• The SecureW2 UIC-Wireless connection is independent of and doesn't interfere with any other connections you might have, provided that you are just using the default Windows wireless management. (If you are using a utility that came with your wireless card for your other connection(s), then you will have to manually switch from UIC-Wireless to your other connection(s), but it still will not interfere with it.)
  
  
• SecureW2 is easy to install and configure. While you may still have occasional problems with your wireless connection and Windows Vista, you will find that it works much, much more smoothly than Odyssey did.
  
  
• If you have any problems, see the folks the ACCCeSS Helpdesk. (You shouldn't have any; this is pretty straightforward.)
  
  
• While you do not need to know how to configure SecureW2 to use it for UIC-Wireless, if you want to know the details of how to set SecureW2 up, see Configuring SecureW2 Manually. For more information, see Dynamic Security Solution's documentation, which at the time I write this is for a previous version that did not support Windows Vista. The information is the same.
  
  
• Don't want to use SecureW2? If you would like to try using software (e.g. Dell Wireless Utility, Intel ProSet Wireless, etc.) already installed on your computer, it must be able to support 802.1X security with the TTLS authentication protocol, and the TTLS inner authentication protocol of PAP. You must also add the Thawte Premium Server CA to the Verify Server Certificates option. If you would like help setting up your third-party software, please visit the ACCCeSS Helpdesk, and we will do our best to configure the software appropriately if possible, and if not, assist you in installing and configuring SecureW2.

• You can download Secure W2 from Webstore using a machine in an ACCC lab or another of your own machines that already has an Internet connection; then copy it to a USB thumb/flash drive to move it to the laptop you are installing SecureW2 on.

These instruction are for installing SecureW2 for use with UIC-Wireless and with ACCC wired connections that require authentication on machines that are running Windows XP and Vista. The illustrations are for your convenience; they do not add any additional information.

Installing SecureW2 on Windows 2000 depends on the software that came with the wireless card you are using. Your best bet if you want to install SecureW2 on Windows2000 is to visit the ACCCeSS Helpdesk.

1. Once you download the uic-securew2-eap-suite-X.XX.zip file, open it.
2. Double-click on the name of the UIC-SecureW2.exe file.
   
   
3. A dialog box explaining that all files should be extracted will open; click Extract all. (This is very important, if you do not Extract All, the pre-configuration that does most of the work for you will not work.)
   
4. Select a folder for the expansion; the default will work. Click Extract.
   
5. Open the expanded folder and double-click on the UIC-SecureW2.exe file.
   
6. In Vista, the User Account Control dialog box opens; click Allow.
7. A dialog box opens asking you to select a language. Select one and click OK.
   
8. On the SecureW2 Setup Welcome screen, click Next >.
   
9. The SecureW2 License is displayed, click I agree to continue.
   
10. Leave the Choose Components screen as it is, with TTLS selected, and click Install.
    
11. Click Reboot now and the Finish button on the Completing Setup screen.
    
    

You must reboot to use SecureW2.

1. If you are using Windows XP and previously used Odyssey, you must tell it that you want your wireless connection managed by Windows after you install SecureW2 before you can proceed.
   1. Right-click on the Wireless Network icon in the System Tray. It looks like a computer with waves coming out of the right side of the monitor.
      
   2. Click on View Available Wireless Networks from the right-click menu.
      
   3. Click Change Advanced Settings.
   4. On the Wireless Network tab, check Use Windows to configure my wireless network settings.
   5. Click OK.
2. You will see a balloon saying you need more information to connect to UIC-Wireless. Click on the balloon.
   
   
3. The additional information is your netid and ACCC password. Type your UIC netid in for the User Name: and your ACCC common password for the Password:.
    
4. Click Save user credentials if this is your computer and you trust that only you will be using it.
5. Click OK.
   

When you are logged into UIC-Wireless, pointing to the network icon in the System Tray in Vista will show the status.

In Windows XP, you have to click on the network icon in the System Tray to see the status. When your wireless is connected, the waves to the right of the wireless connection icon are green, rather than gray.

This process is a bit different in Vista and XP.

In Vista:

1. In Vista, click on the network icon in the System Tray, which is a computer on top of another computer, with something that I'll bet is supposed to look like circular arrows. (The third icon from the left in this illustration.) Then click Connect or Disconnect.
   
2. In this example, we're connected, so highlight UIC-Wireless and click Disconnect.
   
3. Are you sure? Click Disconnect again.
   

The process is exactly the same if you are disconnected and want to connect. If you didn't save your netid and password, it will prompt you to enter it.

In Windows XP:

1. In Windows XP, right-click on the wireless network icon in the System Tray. It looks like a computer with waves coming out of the right side of the monitor.
   
2. Click on View Available Wireless Networks from the right-click menu.
   
   
3. In this example, we're connected, so highlight UIC-Wireless and click Disconnect.
   
   
4. A dialog box opens asking if you are sure you want to disconnect; click Yes.
   
   
   
5. Reverse the process to connect. If the wireless icon is not in your system try, use Start Settings Network Connections.

What happens now depends. If you are lucky:

1. You will get a balloon along the lines of the ones you get with UIC-Wireless:
   
   
2. Then you'll click on the balloon, enter your netid and ACCC password: 
3. Click Save user credentials, click OK, and SecureW2 will connect.

Your SecureW2 connection to UIC-Wireless will not affect any other wireless connections that you already have. But you can use it to make additional connections if you wish. For an example of adding manually adding a connection to SecureW2, see Configuring SecureW2 Manually.

There is a separate issue for some XP machines where, after the install, you will recieve and error messages something like "ttls_manager failed to initialize". The solution for this is to uninstall SecureW2, run Windows Update, and choose the "optional" update of .NET Framework 2.0, and install that. Once .NET 2.0 is installed, reinstall SecureW2. SecureW2 will install and function correctly.

On some XP computers, after a SecureW2 install, the computer will not log in. It will hang at "Loading Personal Settings" forever.

This appears to be a problem with version 1.11 of SecureW2 and XP machine which don't have Service Pack 3 installed yet.

Here is a way to fix it for now. This problem is also fixed in the next version of SecureW2, which will be available in a few weeks, but again only if the computer has Windows XP Service Pack 3 installed. Also, it is possible that the folks at the ACCC's ACCCess Helpdesk can get your wireless working now some other way.

There are detailed instructions on how to open Network Connections and do the following steps in Configuring SecureW2 Manually.

1. Boot the computer into Safe Mode and uninstall SecureW2.
2. Restart the computer, run Windows Update, and install Service Pack 3. (Very important!)
3. Reinstall SecureW2. Do not restart at the end of the install.
4. Open Network Connections, go to the properties of the Wireless adapter.
5. Go to the Wireless Networks tab, select UIC-Wireless from the network list, then click on Properties.
6. Go to the Authentication tab. Uncheck the Authenticate as computer when computer information is available. box.
   
   
7. Click OK then click OK again.
8. Restart the computer.

Having problems? See the folks at the ACCC's ACCCess Helpdesk.

To be clear, this does not happen on all computers, or even all XP computers. It's rare, but we have seen it a few times at ACCCeSS so far and it's been seen elsewhere also.