Voice Services

The customer service area for Voice Services can be reached via ext. (312) 413-4475.

The Customer Service area is designed to assist University customers with their telephone needs in the following areas:

1. Telephone Services
2. New installation
3. Disconnects
4. Elocations
5. Programming changes
6. Features
7. Restriction Levels
8. Type of Telephone Sets
9. Repair

All survey sheets should indicate the following information:

1. Building
2. Room
3. Jack
4. Floor Plan (if a new jack is required, mark with a red "X" to indicate the jack location)
5. Telephone Number (if a new number is required write "New Install")
6. Restriction
7. Requesting to purchase a basic single line set (2500 set)
8. User's Name
9. UIN#
10. NetID