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Softphone New Users: Requesting Softphone for Faculty and Staff Softphone (Cisco IP Communicator) allows you to answer and receive calls to your VoIP phone on your Windows based system. Provided that you have a compatible Windows based system, microphone and headphones/speakers this feature is available and easy to use. You will first need to submit some information to us so that we can activate your softphone account. Before submitting your request, please verify that your system meets the hardware and software requirements for the softphone client on this list. If your system does not meet the requirements on this list, you will not be able to use the softphone client until the issue has been addressed, for example adding more memory or using a compatible Windows based 32-bit operating system. If your system meets the requirements on the list you can submit a softphone account request below, remember to include the MAC addresses of your wired LAN connection and wireless LAN connection (if applicable): http://tigger.uic.edu/depts/accc/voip/softphone.shtml Please hold off on downloading and installing the softphone client until we respond to your request. You won’t be able to use your softphone until we create and configure your account. Existing Users: Upgrading your softphone client Please follow these instructions to upgrade your softphone client.
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