Troubleshooting
Phone does not appear to be "on"
If you see no indicators or information on your telephones
LCD screen please check to make sure that the telephone is plugged
into your data jack. In most instances your phone should be able
to receive power over your data connection. If your phone is securely
plugged in to your offices ethernet jack and is still not receiving
power then you may need a power brick. Please use the link to the
left labeled "Report Problem" if your phone appears to
not have power.
No dialtone
Check to make sure that your phone is connected via
a network cable to your offices data jack (ethernet port.) If your
phone is connected and receiving power you should be able to read
an error message on your telephones LCD screen.
Receiving error message about "Registration
is rejected"
Please use the link to the left labeled "Report
Problem".
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