Softphone Request

How to obtain your MAC Address:

Windows Users: Click on Start | Run. Type "cmd" into the field (minus the quotes). This will bring up your windows command prompt. In the command prompt, type "ipconfig /all" (again minus the quotes). The MAC Address is the 12-character "Physical Address" in XX-XX-XX-XX-XX-XX form.

For additional assistance and how to obtain your MAC address on your Windows 2000, XP or Vista system please visit: http://www-dcn.fnal.gov/DCG-Docs/mac/index.html

Downloading, installing and configuring the Softphone client:

Thanks for your interest. Just a reminder, please hold off on installing the softphone client until you hear back from us. After we reply to your request notifying you that your softphone account has been created please proceed by downloading the Softphone client here .

Installation and configuration instructions can be found here.

A quick guide for using the Softphone client while on and off campus can be found here.

You will need to recreate any speed dials for your Softphone client that you currently have configured on your VoIP phone by logging into your Cisco CallManager User Options Log On page:

https://publisher.voip.uic.edu/ccmuser

If you forgot your VoIP password you can reset it here by logging in with your ACCC netid and common password:

https://voipad.voip.uic.edu/bluestem/acctutility.asp

What is Softphone?