| STUDENT'S CONCERN | CONSIDER REFERRING TO |
Academic concerns: questions about failing classes, probation, dismissals |
College advisor |
Academic support services: questions about tutoring, workshops, academic counseling |
Class instructor, AAAN, ACE, CHANCE, LARES, Tutoring directory |
Admissions: questions about freshman, readmit, or transfer admission |
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Campus housing: questions about housing application, room assignment, fees, and housing options and plans |
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Campus parking: questions about parking assignments, fees, and renewals |
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Career information: questions about internships, cover letters and resumes, job fairs, interview preparation, and on-campus interviews |
Career Services, major advisor, faculty member in area of interest, college-based career or internship services |
Disability services: questions about referrals, accommodations, and accessibility |
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Financial Aid: questions about FAFSA, award letters, grants, loans, and work-study |
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Grading issues: questions about grading policies, grade disputes, missing grades, and NR grades |
Class instructor, college office, Ombudsperson |
Graduate/professional school: questions about standardized tests, selecting a graduate or professional program, and preparation for a graduate degree |
Graduate College, Career Services, faculty member in area of intended study |
Graduation requirements: questions about fulfilling requirements, deadlines, and exceptions |
College advisor, major advisor |
Honors College: questions about eligibility, application, and requirements |
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Honors eligibility: questions about University, College, and Department Honors; Dean’s List |
College advisor, major advisor |
International student issues: questions about financial assistance, visa, and work options |
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Mental, emotional, or substance abuse issues: issues regarding homesickness, loneliness, family issues, feelings of not belonging |
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Military service: questions about military withdrawal, reenrollment after service, financial aid, readjustment issues |
Admissions for reenrollment questions; Registration and Records and college office for military withdrawal questions; ROTC; Student Financial Aid/Veterans Affairs |
Registration holds: questions about registration holds, including holds for nonpayment, failure to submit the immunization form, athletics advising hold, college advising hold, or department advising hold |
College office |
Registration issues: questions about drop/add, Time Tickets, withdrawals, and cancellations |
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Student Discipline: questions about policies and procedures |
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Student records: questions about transcripts and enrollment verification |
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Study abroad: questions about programs, course credit, and cost |
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Transferring course work: questions about process, course selection, and degree requirements |
Admissions, college advisor, major advisor |
University billing: questions about tuition, fees, and E-Bills |
University Student Financial Services and Cashier Operations |