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"New approaches to understanding and preventing drug name confusion errors." Northwestern University Institute for Healthcare Studies, Chicago, IL, February 8, 2007. [view .ppt] Regional Medication Safety Initiative: Enhancing Communication and Coordination Between Hospital-Based Clinicians, Community Pharmacies, and Outpatient Physician Offices. [view .pdf] “Medication reconciliation: Looking forward.” First Annual 2005 Outcomes Congress, Improving Patient Safety: Medication Reconciliation, Bloomington, IL, October 18, 2005. [view .pdf] “Regional medication safety initiative: enhancing communication and coordination between hospital-based clinicians, community pharmacies, and outpatient physician offices.” Planning Meeting, Chicago Patient Safety Forum Regional Medication Safety Initiative, Chicago, IL, September 19, 2005. [view .pdf] “Making formularies safer by proactively identifying similar pairs of hazardous drug products.” Patient Safety Conference Call, OSF Healthcare, Peoria, IL, August 19, 2005 (not secured) [view .pdf] “Introduction to patient safety for incoming medical residents,” House Staff Orientation, UIC Medical Center, Chicago, IL, June 23 and 30, 2005. (not secured) [view .pdf] “Preventing Patient Harm and Predicting FDA Behavior.” Trademark group, Eli Lilly, Inc., Indianapolis, IN, May 31, 2005. [view .pdf] “Drug name confusion, medication reconciliation and medication safety,” Illinois Hospital Association Patient Safety Learning Collaborative—Medication Reconciliation, First Learning Session, February 16, 2005. [view .pdf] “SafeDrugNames.com: Using a web-based drug name search system to minimize the risk of drug name confusions.” Copyright and Trademark Committee, Pharmaceutical Research and Manufacturers Association of America (PhRMA). Washington, DC, September 23, 2004. (not secured) [view .pdf] “Preventing drug product confusion errors: Strategies for the pharmacy buyer.” Las Vegas, NV, August 17, 2004. (not secured) [view .pdf] “Error reporting systems: New directions,” National Association of Boards of Pharmacy Centennial Meeting and Celebration, Chicago, IL, April 27, 2004. [view .pdf] “Comments on validation strategies and testing methods used to evaluate new drug names,” Public testimony before FDA’s Drug Safety and Risk Management Advisory Committee, Rockville, MD, December 4, 2003. (not secured) [view .pdf] “Predicting and preventing drug name confusions: Strategies for front line practitioners,” Mercy Resource Management, Inc. Annual Meeting,, Lisle, IL, October 29, 2003. (not secured) [view .pdf] “Computer assisted decision analysis in drug naming,” Look-Alike/Sound-Alike Health Product Names (LA/SA) Consultative Workshop, Health Canada, Ottawa, CA, October 20-21, 2003. (not secured) [view .pdf] “Design of safe drug names,” US/UK Collaborative Workshop on Design for Patient Safety, Agency for Health Care Research and Quality, Rockville, MD, September 23-24, 2003. [view .pdf] “Computer assisted decision analysis in drug naming,” FDA/PhRMA/ISMP Workshop on Evaluating Drug Names for Similarities: Methods and Approaches, Washington, DC, June 26, 2003. [view .pdf] “Predicting and preventing drug name confusions: Strategies for front line practitioners,” Illinois Hospital Association’s Spotlight on Patient Safety Conference Call, April 17, 2003. [view .pdf] “Planning for a regional medication safety initiative in the Chicago metropolitan area,” Patient Safety Committee, Illinois Hospital Association, Naperville, IL, April 3, 2003. “Predicting and preventing drug name confusions: Strategies for front line practitioners,” Department of Pharmacy, Rush Presbyterian St. Luke’s Hospital, Chicago, IL, March 14, 2003. [view .pdf] “Predicting and preventing drug name confusions: Strategies for front line practitioners,” Grand Rounds, Department of Neurology, University of Illinois at Chicago, Chicago, IL, December 12, 2002. [view .pdf] “Descriptive analysis of the drug name lexicon,” Copyright and Trademark Committee, Pharmaceutical Research and Manufacturers Association of America (PhRMA), Pfizer, New York, NY, December 7, 2001. [view .pdf] “Computer-assisted pre-approval screening of proposed drug names: Improving the reliability of the drug name approval process,” Developments in Pharmacy Law Seminar XI, American Society of Pharmacy Law, Amelia Island, FL, November 4, 2000. “Communication between physicians and pharmacists,” European Association of Faculties of Pharmacy Symposium on Integrating Pharmaceutical Care into the Curriculum, Lisbon, Portugal, May 13, 2000. [view .pdf] “Using the Theme Machine document clustering system to facilitate content analysis of a large database of transcribed classroom talk,” LessonLab, Santa Monica, CA, January 10, 2000. “Automated tools to predict and prevent drug name confusions,” Barnett International Symposium on Pharmaceutical Global Branding. Arlington, VA, May 17, 1999. “The experience of chronic illness from the patient’s point of view,” Student National Pharmaceutical Association Regions III and I Spring Conference: Building the Bridge to the Next Millennium. Chicago, IL, April 10, 1999. “Predicting drug name confusion errors: Trademarks by the numbers,” Copyright and Trademark Committee, Pharmaceutical Research and Manufacturers Association of America (PhRMA), Pfizer Headquarters, New York, NY, December 16, 1998. [view .pdf] “Predicting and preventing drug name confusion errors: case-control analyses and memory experiments based on computerized measures of similarity,” Special Briefing for Dr. Janet Woodcock, MD, Director, U.S. FDA Center for Drug Evaluation Research. Washington, DC, June 24, 1998. [view .pdf] “Theory and methods for minimizing name confusion errors,” Chicago Area Pharmacy Residents’ Conference, Chicago, IL, June 8, 1998. “Effect of orthographic and phonological similarity on pharmacists recall and recognition of drug names, ” Language Production Group, Beckman Institute for the Advanced Study of Science and Technology, Urbana, IL, April 16, 1998. [view .pdf] “Similarity as toxicity: Hazards associated with look-alike and sound-alike names,” Strategies for error-proofing drug labeling, packaging, and nomenclature: Industry’s role in preventing product-related medication errors. Institute for Safe Medication Practices, Princeton, NJ, April 3, 1998. [view .pdf] “Automated screening for look- and sound-alike medication errors,” FDA Workshop on Minimizing Medical Product Errors: A Systems Approach, National Institutes of Health, Bethesda, Maryland, January 8, 1998. [view .pdf] “How internists can help patients achieve their identity goals,” West Suburban Hospital Medical Center, Oak Park, IL, December 1, 1997. “Look- and sound-alike medication errors,” Seminar, Department of Pharmaceutics and Pharmacodynamics, University of Illinois at Chicago, October 15, 1997. “Pharmacist-physician communication: Advantages and disadvantages of being direct.” 57th World Congress of Pharmacy and Pharmaceutical Sciences (FIP), Vancouver, British Columbia, Canada, September 6, 1997. [view .pdf] “Dealing with ‘difficult’ patients in community pharmacy practice: reducing pharmacist stress and improving patient care.” Chicagoland Walgreen's Pharmacists Continuing Education Program, Arlington Heights, IL, July 20 and 26, 1997. [view .pdf] “Predicting look-alike and sound-alike medication errors with computerized screening methods, ” Foundation of FDA Pharmacists Annual Meeting, U.S. Food and Drug Administration, Rockville, MD, May 28, 1997. “How family practice physicians can help patients achieve their identity goals,” West Suburban Hospital Medical Center, Oak Park, IL, April 15, 1997. “Patient-centered care and the mangle of practice,” Department of Communication, University of Arizona, Tucson, AZ, March 28, 1997. [view .pdf] “Cognitive models of language production,” Department of Communication, University of Arizona, Tucson, AZ, March 26, 1997. “The Theme Machine: Theory and method,” Department of Communication, University of Arizona, Tucson, AZ, March 27, 1997. [view .pdf] “Self-care consulting: Patient care issues for pharmacists,” 144th APhA Annual Meeting and Exposition, Los Angeles, CA, March 8, 1997. [view .pdf] “Predicting look and sound-alike medication errors,” Special Briefing for the Error Prevention Analysis Task Force, U. S. Food and Drug Administration, Washington, D.C., October 30, 1996. “Predicting look and sound-alike medication errors,” Medication Error Reporting Group, U. S. Pharmacopeia, Washington, D.C., October 30, 1996. “The role of string similarity in look-alike and sound-alike medication errors, ” Language Production Group, Beckman Institute for the Advanced Study of Science and Technology, Urbana, IL, September 25, 1996. “Ongoing patient evaluation: Optimizing patient adherence,” Annual Meeting of the Wisconsin Pharmacists Association, Milwaukee, WI, August 15-18, 1996. [view .pdf] “Self-care consulting: Patient care issues for pharmacists,” 143rd APhA Annual Meeting and Exposition, Nashville, TN, March 10, 1996. [view .pdf] “Communication, social influence, and the use of prescription drugs,” Department of Health Policy and Management, Johns Hopkins School of Public Health, Baltimore, MD, January 31, 1996. “Communication skills for patient counseling under OBRA 1990,” Annual Meeting of the Illinois Council of Health System Pharmacists, Springfield, IL, October 27, 1995. “Issues in managed care pharmacy,” Round Table Moderator, Midwest Managed Health Care Conference, Chicago, IL, November 16, 1994. “An interactive approach to patient counseling,” Lutheran General Hospital, Park Ridge, IL, March 14, 1994. “Health communication and compliance: The pharmacist as an agent of influence,” Department of Speech Communication, University of Illinois at Urbana-Champaign, May 21, 1993. “Communication skills for patient counseling under OBRA 1990,” Dik Drug Educational Expo, Willowbrook, IL, May 19, 1993. “Communication and patient counseling: Four key communicative tasks,” Focus on Pharmacy Practice, Oak Brook, IL, May 12, 1993. “Teaching communication skills and concepts to pharmacy students,” Teachers' Exchange Round Table Session, 94th Annual Meeting of the American Association of Colleges of Pharmacy, San Diego, CA, July 11, 1993. “Compliance gaining message production and pharmacy practice,” Department of Pharmacy Administration, University of Illinois at Chicago, Chicago, IL, May 9, 1991. 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